Return & Refund Policy
Your satisfaction is our priority. If you're not completely happy with your purchase, we're here to help.
30-Day Return Policy
You have 30 days from the date of delivery to request a return. To be eligible, items must be unused, in their original packaging, and in the same condition as received.
How to Request a Return
- Email us at axelofficial23@gmail.com with your order number and reason for return.
- We'll respond within 24-48 hours with return instructions.
- Ship the item back using the address we provide.
- Once received and inspected, we'll process your refund within 5-7 business days.
Refunds
Refunds will be issued to your original payment method. Please allow 5-10 business days for the refund to appear in your account, depending on your bank.
Return Shipping Costs
Customers are responsible for return shipping costs unless the item arrived damaged or defective.
Damaged or Defective Items
If your item arrives damaged or defective, contact us within 7 days of delivery with photos, and we'll send a replacement or full refund at no cost to you.
Non-Returnable Items
- Items marked as final sale
- Gift cards
- Items damaged due to misuse
Need Help?
Email us anytime at axelofficial23@gmail.com.