Shipping Policy
Thank you for choosing Samelara. We're committed to delivering your order quickly and safely.
Processing Time
Orders are processed within 1-3 business days after payment confirmation. Orders placed on weekends or holidays will be processed the next business day.
Shipping Times
- United States: 7-15 business days
- Canada & Mexico: 10-18 business days
- Europe, UK, Australia: 12-20 business days
- Rest of the world: 15-25 business days
Shipping Costs
Shipping costs are calculated at checkout based on your location and the items in your order. We offer free shipping promotions periodically — subscribe to our newsletter to stay updated.
Tracking Your Order
Once your order ships, you'll receive a tracking number via email. You can use it to follow your package every step of the way.
Delayed or Lost Packages
If your package is delayed beyond the estimated delivery time, please contact us at axelofficial23@gmail.com. We'll work with the carrier to resolve the issue or issue a replacement.
Customs & Import Duties
International orders may be subject to customs fees or import duties charged by your country. These fees are the responsibility of the customer.
Questions?
Email us anytime at axelofficial23@gmail.com.